FAQ

What types of jewellery does Alankar Jewellers offer?
We offer a wide range of handcrafted jewellery including necklaces, earrings, bangles, rings, bridal sets, and jewellery sets — all crafted with care for everyday elegance and special occasions.

How long does delivery take?
Domestic orders within India are delivered in 5–7 business days (standard) or 2–3 business days (express). International orders take 10–21 business days.

Can I return or exchange my purchase?
Yes. We accept returns on unused items in original packaging within 7 days of delivery. For exchanges, please contact us and we will guide you through the process.

Are your jewellery pieces hallmarked?
Yes, all our gold jewellery pieces are BIS hallmarked as per Indian standards, ensuring authenticity and quality.

How do I care for my jewellery?
Store your jewellery in a clean, dry place away from moisture and chemicals. Wipe gently with a soft cloth after each use. Avoid wearing jewellery while swimming or bathing.

How do I place a custom order?
For custom or bespoke pieces, please contact us via our Contact page and our team will get in touch with you to discuss your requirements.

What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular digital wallets.

Is my personal information secure?
Yes. We use industry-standard encryption and security measures to protect your personal data. Please refer to our Privacy Policy for full details.