Privacy policy

Privacy Policy

Last Updated: May 8, 2026

This Privacy Policy describes how Alankar Jewellers ("we," "us," or "our") collects, uses, and protects information about you when you visit our website and make purchases from us.

1. Information We Collect

Information you provide: When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information (processed securely — we do not store card details).

Automatically collected information: We collect browsing data including your IP address, browser type, pages visited, and device information to improve our website.

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To send promotional communications (with your consent)
  • To improve our website and personalize your experience
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Razorpay, PayU) to process transactions
  • Shipping partners to deliver your orders
  • Analytics providers (e.g., Google Analytics) to understand website usage
  • Legal authorities when required by law

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Alankar Jewellers
B-10 Silicon City, Tulsi Parisar
Indore (M.P.) – 452012
Phone: +91 88188-18880
Email: info@artificialjewellers.com